Privacy Policy

Privacy Policy

 

At Rashvi Patola, we are committed to protecting your privacy. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website www.rashvipatola.com. By using our Site and services, you agree to the practices described in this policy.

  1. Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Your IP address
  • Web browser type and version
  • Time zone
  • Cookies stored on your device
  • Information about the pages and products you view, search terms, and how you interact with the Site

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (including credit/debit card details or UPI data, processed securely through Shopify’s payment gateway)

We refer to this information as “Personal Information.”

2. How We Use Your Information

We use the Personal Information we collect to:

  • Process your orders, including payment processing, shipping, and order confirmation
  • Communicate with you regarding your order, support, or marketing updates
  • Screen for fraud and potential risks
  • Improve our Site and offerings by analysing trends and user behaviour
  • Send promotional emails or SMS (only with your consent)

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it as described above:

  • Shopify: Our e-commerce platform provider that processes your payment and order
  • Shipping partners: Such as courier services for order delivery
  • Analytics services: Like Google Analytics, for site improvement
  • Marketing tools: For sending newsletters or offers (only if you’ve opted in)

We never sell or rent your personal data to third parties.

We may also share your data to comply with applicable laws and regulations, to respond to a subpoena, legal process, or lawful request for information.

4. Behavioral Advertising

We may use your information for retargeted ads or personalized marketing through platforms like Facebook, Instagram, or Google Ads. You can opt out by adjusting your ad preferences on those platforms.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: You can request a copy of your personal data
  • Correction: You may correct or update your information
  • Deletion: You can request deletion of your data (except where legally required to retain it)
  • Withdrawal of consent: You may unsubscribe from promotional emails or SMS at any time
  • Data portability: You may request to transfer your information

To exercise these rights, please contact us at info@rashvipatola.com.

6. Data Retention

We retain your order and customer information for our records unless and until you ask us to delete it. Order history is generally kept for legal and tax compliance.

7. Security

We follow industry best practices to protect your personal information, including:

  • Secure payment gateways
  • Encrypted communication via HTTPS
  • Restricted access to administrative data
  • Compliance with PCI-DSS standards (via Shopify)

8. Cookies

We use cookies to:

  • Maintain your session on the Site
  • Remember your cart contents
  • Analyse Site traffic
  • Personalize your experience

You may disable cookies in your browser settings, but this may affect your shopping experience.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We recommend you read their privacy policies if you interact with their platforms.

10. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

12. Contact Us

For more information or to make a privacy-related request, contact us at:

Rashvi PatolaEmail: info@rashvipatola.com
Phone: +91 98253 24809